Pkok net Privacy Policy — Your Data Is Completely Safe

pkok netWhen you create an account and use our services, we collect certain information from you. This information falls into two categories — what you provide directly, and what is collected automatically.

Information you provide directly:

• Full name, email address, mobile number, and date of birth.
• Current and permanent address (including district and division).
• National ID or passport number (for KYC verification).
• Payment method details (mobile banking number).
• Your written complaints or support messages.

Automatically Collected Information:

• IP address and device type (mobile, tablet, or computer).
• Browser type and operating system.
• Logs of your activity on the platform (login times, gameplay records).
• Cookie & session data (see details below).

pkok net Your data is used for the following purposes. Each purpose has a clear legal basis.

Your data will never be used beyond the purposes stated above. If we need to use it for any new purpose, you will be informed in advance and separate consent will be obtained where required.

pkok net Your personal information is never sold to third parties. However, limited data may be shared with trusted partners where necessary to keep our services running smoothly.

• Payment Provider: Necessary data is shared with mobile banking platforms to process transactions.
• KYC Verification Services: Information may be shared with licensed verification agencies for identity confirmation.
• Law Enforcement Agencies: We are required to share relevant data when we receive a legal order or government directive.
• Anti-Fraud System: Encrypted data may be shared with systems specializing in fraud detection.

Strict confidentiality agreements are in place before any data is shared with third parties. These partners are not permitted to use your information for their own purposes.

pkok net-'s website uses cookies and similar technologies to enhance your browsing experience. A cookie is a small text file stored in your browser.

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform functionality.

pkok net Your data is protected in accordance with the highest industry standards. Our security infrastructure operates across multiple layers of protection.

• TLS 1.3 Technology: All data transmissions are encrypted using the latest Transport Layer Security.
• AES-256 Encryption: All sensitive data stored with us is protected by strong encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Suspicious Activity Monitoring: Our automated system runs 24/7 to detect unusual login activity or transactions.
• Data Backup: Regular backups ensure your data is never lost.

We do not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
• Financial Transaction Records: Up to 7 years, as required by applicable financial regulations.
• Customer Support Conversations: Up to 3 years after your last interaction with us.
• Cookies & Session Data: Depending on cookie type (from session cookies up to a maximum of 90 days).
• KYC Documents: Up to 5 years, as required by legal obligations.

Upon expiry or at your request, we securely delete or anonymize your data so that you can no longer be identified from it.

pkok netAs a user of -, you have full rights over your personal data. Each of those rights is explained in detail below.

pkok net For individuals aged 18 and above only. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified as part of the KYC process.
• Any account found to belong to a minor will be immediately suspended and all associated data permanently deleted.
• Parents or guardians with concerns may contact us at support@pkoknet.com.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

pkok net This Privacy Policy may be updated when necessary. In the event of any changes, we will take the following steps.

• For significant changes, you will be notified at least 7 days in advance via email or a platform announcement.
• The date of the most recent update will always be shown at the top of this page.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend reviewing this page regularly to stay up to date with our latest Privacy Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our data protection team takes every message seriously.

• Email: support@pkoknet.com
• Response Time: Usually within 24 hours
• Support Language: Bengali & English
• Service Hours: 7 days a week, 24 hours a day